Social Monitoring & Reporting Services

Regardless of your business size and domain, your employees, customers, prospects and probably everyone is talking about you, either by leaving a comment on your blog post, tweeting about your products, writing a Facebook post to share their reviews or by any other means. And if you don’t monitor conversations surrounding your brand, you won’t be able to track your social media progress or improve it. Spiral World can help you understand the when, where and who surrounding your brand.

We propose a gamut of social media monitoring and reporting services to make it easy for brands to keep a tab on trends, address complaints and compliments across social media channels and track progress against the goals outlined in their social media strategy. We provide detailed reports that help you gather business-changing, valuable insights from social conversations and make smarter decisions across your business.

Social Media Monitoring Services/ Social Media Reporting Services at Spiral World

We help you stay on top of your competitors by providing you actionable insights that you require to improve service and drive brand perception for your company. Our groups of web-based social networking observing specialists enable you to appearance from breaking down your quality crosswise over web-based life platforms, tracking trends and understanding the online public attitude towards your corporation through to discovering key influencers and staying connected with them.

Our range of social media monitoring services include:

  • Track Mentions and Sentiment

We keep a tab on your brand mentions across all platforms including blogs, social networks, video sharing sites, message boards, and forums. Our teams also measures reach of each post as well as the impact of your PR or marketing campaigns.

  • Identify Outreach Opportunities:

Our internet-based life checking groups enable you to recognize and find basic discussions occurring at stages other than Facebook and Twitter.

We also identify influential individuals and help you engage them in conversations about your company, brand. Industry or other critical issues.

  • Gain Better Insight into Brand Reputation

We track consumer comments and feedback across social media channels to find out exactly what they think about your company, your brand, and your products.

  • Gather Competitive Intelligence

As part of social media monitoring services, we help you learn more about your competitors and their social media strategy.

  • Identify Issues and Improve Customer Service

Our teams monitor social media on a continuous basis to gauge customer complaints pertaining to your products or services, as well as enable quick, corrective action.

  • Identify a Brewing Crisis

We listen to all the conversations taking place across social media channels and monitor negative comments as they begin to develop before they go viral.  Social Media Services  Digital Asset Development & Promotion

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